Privacy Policy
Last updated: 13 June 2026
1. Controller
The controller responsible for the processing of personal data on this website is:
Benda Motor Europe GmbH
Alpenstrasse 55
5020 Salzburg
Austria
Telephone: 0660/2198826
Email: office@bendamotor.cn
VAT ID: ATU78243517
2. General Information
We process personal data only to the extent necessary to provide this website, respond to enquiries, communicate with customers, dealers and business partners, and improve our online services. Processing is carried out in accordance with the General Data Protection Regulation (GDPR), applicable cookie and telecommunications privacy rules, and other applicable data protection laws.
3. Hosting and Server Log Files
When you access this website, technical data may be processed, including IP address, date and time of access, requested URL, referrer URL, browser type, operating system and transferred data volume. This data is used to provide the website, ensure stability and security, and diagnose errors. The legal basis is our legitimate interest under Art. 6(1)(f) GDPR.
4. Contact Forms and Dealer Enquiries
If you contact us through a form, we process the information you provide, such as name, address, email address, telephone number, company name and message. We use this data to handle your enquiry, contact you and, where applicable, initiate or perform a business relationship. The legal basis is Art. 6(1)(b) GDPR for contractual or pre-contractual enquiries and Art. 6(1)(f) GDPR for general communication.
If you request marketing information or give consent to receive offers and updates, we process your contact data for this purpose on the basis of Art. 6(1)(a) GDPR. You may withdraw consent at any time with effect for the future.
5. Cookies and Consent Management
This website uses cookies and similar technologies. Strictly necessary cookies are used to provide a secure and functional website. Analytics, marketing and tracking technologies are used only where permitted by law and, where required, after you have given consent. Details about cookies, categories, retention periods and consent choices are available in our Cookie Policy.
6. Analytics, Marketing and Third-Party Services
This website may use services such as Google Analytics, Meta Pixel and Crazy Egg to analyse website usage, measure marketing activities and improve user experience. These services may process usage data, device information, IP addresses, cookie identifiers and interaction data. Where consent is required, these services are activated only after consent has been given.
When external providers are used, personal data may be transferred to countries outside the European Union or European Economic Area. Where required, appropriate safeguards such as EU Standard Contractual Clauses or comparable mechanisms are used.
7. Forms, Email Delivery and Technical Providers
We may use WordPress plugins and service providers for forms, email delivery, store locator functions, security and technical website administration. These services are used to provide requested functionality, process enquiries and maintain the website.
8. Retention
We retain personal data only for as long as necessary for the relevant purposes or as required by statutory retention obligations. Contact and enquiry data is generally deleted when the enquiry has been completed and no legal or legitimate retention reason applies.
9. Your Rights
Subject to the requirements of applicable data protection law, you have the right to access, rectification, erasure, restriction of processing, data portability and objection. Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
To exercise your rights, contact us at office@bendamotor.cn. You also have the right to lodge a complaint with a competent data protection supervisory authority.
10. Changes to This Policy
We may update this Privacy Policy if our website, services or legal requirements change. The current version is available on this website at all times.